Event Summary
In today’s competitive business landscape, efficiency is not just a goal — it’s a necessity. One of the core principles of Lean methodology is the elimination of non-value add (NVA) activities, which are processes or steps that consume resources but do not add value from the customer’s perspective. Reducing NVA activities can lead to significant improvements in efficiency, cost reduction, and customer satisfaction. This session will cover effective strategies such as Value Stream Mapping, Root Cause Analysis, and other methodologies to identify and reduce waste.
Participants will receive 1 Professional Development Hour (PDH) upon completion.
Course Objectives
- Understand the concepts of value-added, necessary non-value-added, and non-value-added activities.
- Learn to identify the 8 types of Lean waste and their impact on business processes.
- Gain practical knowledge of Lean tools like Value Stream Mapping, Root Cause Analysis (5 Whys), and other tools to detect and eliminate waste.
Who Should Attend
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Decision-makers and Executive Leaders
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Operations Managers and Team Leaders
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Lean Practitioners, Quality Assurance Staff, and Process Improvement Experts
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Training and Development Coordinators
Meet Your Instructor
Peter Assad
Founder & Principal Consultant
Elora Consulting
Peter Assad is the Founder and Principal Consultant of Elora Consulting, a firm specializing in operational excellence and business process improvement. With 17 years of cross-industry experience spanning financial services, healthcare, oil and gas, and manufacturing sectors, he has established himself as a trusted leader in driving transformative change.
Holding an MBA, a Lean Six Sigma Black Belt Certification, and a Certified Change Management Practitioner, Peter possesses a unique blend of expertise, excelling in leveraging services such as business process management (BPM), business process improvement (BPI), and operational review to not only streamline operations but also significantly enhance performance.
Peter’s notable achievements include delivering $650,000 in cost savings and $100,000 in cost avoidance in banking, achieving $3.1 million in cost avoidance and generating $2 million in revenue in healthcare, along with reducing patient wait times by 50%, and MRI appointment delays by 85%. In the oil and gas sector, his initiatives have automated processes, reducing process times by 70%, and in manufacturing, he has cut process times by 62%.
Beyond his professional pursuits, Peter is passionate about reading, travel, and hiking with his wife. He enjoys engaging in community involvement and volunteering in various capacities. Peter’s contributions were recognized with the Excellence in Consulting Award by the Riata Center for Entrepreneurship at Oklahoma State University’s Spears School of Business.
