Event Summary
This is a comprehensive course designed to equip participants with the skills and strategies needed to navigate and resolve conflicts effectively. Through practical insights, case studies, and interactive discussions, attendees will gain valuable tools for addressing conflicts in both personal and professional settings. This course is ideal for individuals seeking to enhance their conflict resolution abilities and contribute to creating a positive and harmonious environment.
Course Objectives
- Conflict Analysis
- Communication Techniques
- Negotiation Skills
- Emotional Intelligence in Conflict
- Resolution Strategies
Learning Objectives
- Conflict Identification
- Active Listening Practices
- Role-Playing Scenarios
- Self-Reflection on Conflict Styles
- Conflict Case Analysis
