The SGA understands that there may be times that an event attendee has a need to make a request for cancellation. In an effort to balance the needs of the attendee and the risks that the SGA assumes in preparing for its events (food & beverage, event material production services, etc.), the SGA provides the following standard cancellation policies.
General Cancellation Requirements
Event cancellations with account credit can be managed through the mySGA portal by accessing your Event Registrations.
Partial event (i.e. one function of a conference) cancellations/credits must be handled by Member Services.
Any event attendee requesting a cancellation should request a confirmation of cancellation prior to assuming the cancellation has been received and processed.
Extenuating circumstances for a cancellation (illness, death of a family member, etc.) will be evaluated on a case by case basis outside of the cancellation policies provided here.
Depending on the structure of the workshop, seating may be limited. As such, the SGA has three policies for cancellation. If an event web page does not specifically state which policy it follows, attendees should contact Member Services for more information for which policy is in effect.
Policy “A” – Open Seating
Cancellations made prior to 14 days before the start date of the activity will be refunded in full.
Cancellations made between 14 and 8 days prior to the start date of the activity, 50 percent refund.
Cancellations made seven days or fewer prior to the start date of the activity, no refund but substitutions may be made.
Southern Gas Association 3030 LBJ Freeway Suite 1500 Dallas, TX 75234 Phone: 972-620-8505 Fax: 972-620-1613 Email:email@example.com Hours: 8:00 am - 5:00 pm CST
SGA is a 501 (c)(6) organization with offices in Dallas. Founded in 1908 we exist to serve our 116 (with 69 subsidiaries) members who conduct business in the following sectors of the natural gas industry:
Transmission (pipeline and midstream)
Gas Supply Marketing
Although our primary footprint is the lower 17 states our members have assets in 33 states.
SGA is a member-driven organization with over 500 volunteers serving on 60+ Interest Groups and Task Forces managed by 8 Section Managing Committees.