May 30, 2024

Improving Communication with Extroverts and Introverts

Virtual, Instructor-Led

Event Summary

Improving Communication with Extroverts and Introverts



  • Understand Traits of Extroverts and Introverts: Gain a foundational understanding of the key characteristics and needs of introverts and extroverts, exploring how these traits influence communication preferences and behaviors.
  • Effective Communication Strategies: Learn and practice tailored communication strategies that effectively resonate with both introverts and extroverts. This includes understanding the appropriate timing, setting, and methods of communication.
  • Active Listening Skills: Cultivate skills in active listening that are mindful of the speaker’s personality type, ensuring that communication is not just heard but understood, fostering a deeper level of engagement.
  • Adapting Communication in Various Contexts: Explore how to adapt communication strategies in different settings such as meetings, presentations, and one-on-one interactions to accommodate and leverage the strengths of both personality types.


Meet Your Instructor

Cindy Anderson

VP of Operations
Southern Gas Association

Cindy Anderson serves as vice president of operations for the Southern Gas Association (SGA), where she manages the organization’s day-to-day functions. Before joining SGA, Cindy spent 20 years of her first career as a county official in Denton County, Texas. When elected, Cindy was the youngest elected county clerk in Texas, serving the 9th most populous county in the United States. She has served in leadership roles within state associations and the National Association of Counties nationwide.

Upon retiring from the local government, Cindy transitioned into leadership development training and coaching for local governments and the gas industry, leading her to SGA. “When I was elected, I found that people presenting to me had such limited interest, and it was never mine or my constituents. I will always have a heart for local government officials, and equipping leaders is a passion of mine,” Cindy said, “To be able to offer solutions to local leaders is especially gratifying.” When not working to advance the energy industry, you may find her traveling, spending time with family, or entertaining friends.


From 05-30-2024 3:00 pm CST until 05-30-2024 4:00 pm CST



Registration Information
Members $295
Non-Members $495

3% fee applied if paying by a credit card

Who can attend?

SGA Cancellation Policy "C"

Have any questions? Contact us.