Event Summary
Improving Communication with Extroverts and Introverts
Objectives
- Understand Traits of Extroverts and Introverts: Gain a foundational understanding of the key characteristics and needs of introverts and extroverts, exploring how these traits influence communication preferences and behaviors.
- Effective Communication Strategies: Learn and practice tailored communication strategies that resonate with both introverts and extroverts. This includes understanding the appropriate timing, setting, and methods of communication.
- Active Listening Skills: Cultivate skills in active listening that are mindful of the speaker’s personality type, ensuring that communication is not just heard but understood, fostering a deeper level of engagement.
- Adapting Communication in Various Contexts: Explore how to adapt communication strategies in different settings, such as meetings, presentations, and one-on-one interactions, to accommodate and leverage the strengths of both personality types.
Attendees will receive 1 Professional Development Hour (PDH) upon completion.
Meet Your Instructor
Cindy Anderson
Chief Operating Officer
Southern Gas Association
Cindy Mitchell serves as the Chief Operating Officer of the Southern Gas Association (SGA), where she oversees the organization’s daily operations and leads its team. Since joining SGA in early 2019, Cindy has contributed in various roles, bringing her wealth of experience to the energy industry.
Before transitioning to SGA, Cindy dedicated 20 years to public service as a county official for Denton County, Texas. Elected as the youngest county clerk in the state, she served one of the nation’s largest counties, gaining extensive leadership experience. Her contributions extended beyond the county, with active roles in both state associations and the National Association of Counties.
Following her tenure in local government, Cindy pursued leadership development, training, and coaching, working with leaders across municipal and the energy sectors. This path ultimately led her to SGA, where she fosters connections and continues to support our industry. Commentingon her journey, Cindy shares, “Working with leaders in both transmission and distribution companies solidified my deep fondness for the people we serve at SGA, and the people are what we really are about.”
Outside of work, Cindy enjoys quality time with her family, caring for her beloved pets, and hosting gatherings for friends.
