January 22, 2025

Giving & Receiving Difficult Feedback: Part 2


Virtual, Instructor-Led

Event Summary

In the first class, participants learned about the power of feedback, benefits from it and building a culture where feedback is expected.  Introduced during the first course, Extended DiSC, a behavioral profile tool, was introduced to better understand how people with certain styles are more likely to give and receive feedback.

This class will focus primarily on the styles and preferences of giving feedback and receiving feedback.  We will better understand the communication styles of others in order to better position our message for the best outcome.

Taking the Extended DiSC behavioral assessment is not required for this class.  If you are interested in taking the assessment, please contact cindy.anderson@southerngas.org The assessment is $60 and is not included in SGA regular programming.  Your assessment report comes with an explainer video of the styles and a brief personalized meeting to receive your report.

Participants will receive 2 Professional Development Hours (PDH) upon completion.

Who Should Attend

This course is ideal for managers, team leaders, HR professionals, and anyone who needs to give feedback in a professional setting.

 

Meet Your Instructor

Cindy Anderson
Chief Operating Officer, Southern Gas Association


Cindy Mitchell serves as the Chief Operating Officer of the Southern Gas Association (SGA), where she oversees the organization’s daily operations and leads its team. Since joining SGA in early 2019, Cindy has contributed in various roles, bringing her wealth of experience to the energy industry.

Before transitioning to SGA, Cindy dedicated 20 years to public service as a county official for Denton County, Texas. Elected as the youngest county clerk in the state, she served one of the nation’s largest counties, gaining extensive leadership experience. Her contributions extended beyond the county, with active roles in both state associations and the National Association of Counties.

Following her tenure in local government, Cindy pursued leadership development, training, and coaching, working with leaders across municipal and the energy sectors. This path ultimately led her to SGA, where she fosters connections and continues to support our industry. Commentingon her journey, Cindy shares, “Working with leaders in both transmission and distribution companies solidified my deep fondness for the people we serve at SGA, and the people are what we really are about.”

Outside of work, Cindy enjoys quality time with her family, caring for her beloved pets, and hosting gatherings for friends.

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When

From 01-22-2025 9:00 am CST until 01-22-2025 11:00 am CST


Where

Virtual


Registration Information
All-Access MembersFREE
Members$295
Non-Members$495
Add Extended DiSC Assessment$60

3% fee applied if paying by a credit card

Who can attend?

SGA Cancellation Policy "C"

Have any questions? Contact us. memberservices@southerngas.org