June 25, 2024

Crucial Conversations

Virtual, Instructor Led

Event Summary

Do you struggle to handle the elephant in the room? Have you ever addressed an entire team with a problem that only applied to one team member? Do you lose sleep when you know you have a difficult or crucial conversation planned for the following day? Would you like to enhance your toolset to hold effective conversations when it matters most? If you answered yes to any of these questions, then this session is for you. Sponsored by the Women and Leadership Committee, this session on crucial conversations will help you learn new skills to navigate the choppy waters of difficult conversations and calm the storm before it starts.

Attendees will receive 1 Professional Development Hour (PDH) upon completion.

Learning Objectives

  • Learn how to increase your conversational skills and clearly explain your expectations.
  • Determine the right format for important conversations and the root cause.
  • Decrease the lag time between identifying a problem and actually addressing it.

Who Should Attend

Anyone who wants to enhance their ability to navigate through crucial conversations at work and at home.


Meet Your Instructor

Samantha Howard
Sr. Organizational Development Specialist | Southern Star

Samantha Howard is a Senior Organizational Development Specialist at Southern Star Central Gas Pipeline. Samantha worked for over a decade in the electric utility industry before transitioning over to natural gas in early 2019. in 2021 she embarked on a career in organizational development primarily focusing on professional development programs, leadership training and developing material for women to be successful in their career. In 2016, she received her Master of Science in Management degree from Brescia University. in the spring of 2021, she completed a “Virtual Instructional Design Certification” through the Association for Talent Development and in the fall of 2021 a “Women in Leadership” certificate program from Cornell University. Samantha launched Southern Star Central Gas Pipeline’s first employee resource group summer of 2021 titled WING (Women in Natural Gas). The group has held conferences, networking events and multiple professional development opportunities for the members. In 2022, she obtained her Training Manager Certification from Langevin Learning. In October of 2023, she received the ALLY Energy Professional GRIT award for her ongoing efforts in the DEI space. She’s the mom to two beautiful girls and has been happily married to her husband Casey Howard for over fifteen years. She is an active member of Saving Paws Animal Rescue of Kentucky and has volunteered as a foster home for over twenty years.


From 06-25-2024 8:00 am CST until 06-25-2024 9:00 am CST



Registration Information
Member $295
Non-Member $495

3% fee applied if paying by a credit card

Who can attend?

SGA Cancellation Policy "C"

Have any questions? Contact us. memberservices@southerngas.org