May 14, 2024

Conversational AI: Unlocking the Power of AI to Transform the Customer Experience

Virtual, Instructor Led


In the rapidly evolving digital landscape, Conversational AI has emerged as a groundbreaking technology, redefining the way businesses interact with their customers. This webinar will delve into the transformative potential of Conversational AI, showcasing its ability to enhance customer engagement, streamline service delivery, and drive innovation in customer experience strategies.

Participants will gain insights into the fundamentals of Conversational AI, including natural language processing (NLP), machine learning, and the development of intelligent virtual assistants. The presentation will cover real-world applications, illustrating how businesses across industries have successfully integrated Conversational AI into their customer service frameworks.

Key topics include the design and implementation of chatbots and voice assistants, the challenges and opportunities in Conversational AI development, and the future outlook of this technology in shaping customer interactions. Attendees will learn practical strategies for leveraging Conversational AI to achieve business objectives, improve customer satisfaction, and foster loyalty.

Whether you’re exploring Conversational AI for the first time or looking to enhance your existing strategies, this presentation will provide valuable knowledge and insights to help you navigate the future of customer experience.

Attendees will receive 1 Professional Development Hour (PDH) upon completion.

Course Objectives

  • Understanding the key components and capabilities of Conversational AI.
  • Insights into successful Conversational AI strategies and applications.
  • Challenges and best practices in implementing Conversational AI solutions.


Meet the Instructor

Bob Price

Bob Price, a renowned multi-bestselling author, and an esteemed speaker in the field of Artificial Intelligence (AI). With a remarkable track record of success, including a Number 1 New Release in 2023, Bob is a leading authority on AI and its impact on various industries.

As the CEO of Bluebridge-AI, a pioneering AI company, Bob has spent decades developing cutting-edge technology products and innovations for both the Department of Defense and the commercial consumer market. His expertise and experience in AI have positioned him as a thought leader in the industry.

Bluebridge-AI stands at the forefront of AI advancements, having successfully merged the power of OpenAI, Google, and Microsoft AI solutions. This groundbreaking merger has led to remarkable breakthroughs in creating trainable AI that is specifically tailored to meet the unique needs of different companies and customers.


From 05-14-2024 9:00 am CST until 05-14-2024 10:30 am CST



Registration Information
Member $295
Non-Member $495

3% fee applied if paying by a credit card

Who can attend?

SGA Cancellation Policy "C"

Have any questions? Contact us.