August 13, 2025

Controller Training Plans

Virtual, Instructor-Led

Event Summary

Training Programs are essential to the success of a Control Room Management. This webinar will focus on developing a training program. It will include information for new Controllers and continued training with an additional focus on fatigue and AOCs. Focus will placed on the written training plan and annual reviews to test the effectiveness.

Attendees will receive 2 Professional Development Hours (PDH) upon completion.

Learning Objectives

During this webinar, participants will learn what is required for a Controller training program, best practices for implementation, and how to measure the program’s effectiveness.

Agenda

  • Training Program
    • Regulations
    • Questions
  • New Controller Curriculum
    • OJTs—how to document, what should be included
    • Additional training
    • OQ
  • Ongoing Training
    • Lessons Learned
    • Fatigue (elements, annual, periodic)
    • MOCs—are they training?
    • Simulator or tabletop training
  • Leadership Training
    • For those who have been in controller roles previously or who are new to leadership role
  • Training Review
    • Effectiveness

Who Should Attend

Gas Control personnel, learning and development personnel, training personnel, regulatory groups

Meet the Instructor

Vickie Cain

Regulatory Compliance Specialist Staff, PHMSA Compliance, Oil & Gas | Williams


With over 25 years of experience in the energy sector, Vickie is a Regulatory Compliance Specialist at Williams, a leading natural gas infrastructure company. In this role, she focuses on PHMSA Control Room Management, ensuring compliance with federal regulations related to pipeline safety and operations. She also has extensive experience in procedure development, maintaining and updating policies and manuals for the pipeline control team. Prior to this position, Vickie served as Manager of Pipeline Control, overseeing daily operations and system performance.

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Meet the Instructor

Trish Thomason

Regional Director, Sr. Regulatory Consultant | Integrity Solutions, Ltd.


Trish has over 25 years of experience in the Oil and Gas industry, working with operators across the United States and internationally. With deep expertise in regulatory compliance and operational assessments, she specializes in a wide range of services including program assessments (both onsite and offsite), mock audits, effectiveness evaluations, audit preparation and support, and accident/incident response.

Through her company, Trish provides customized training and consulting services focused on key industry programs such as Design and Construction, Control Room Management, Integrity Management, Operator Qualification, and Emergency Response. Her work also covers areas like Leak Detection, Damage Prevention, Corrosion Control, Public Awareness, Health and Safety, Coast Guard compliance, Oil Spill Response Planning, and environmental programs such as the Resource Conservation and Recovery Act and Wastewater Treatment.

Trish is dedicated to helping organizations prepare for audits, improve program effectiveness, and maintain strong regulatory compliance across all aspects of their operations.

When

From 08-13-2025 1:00 pm CST until 08-13-2025 3:00 pm CST


Where

Virtual


Registration Information
All-Access PassFREE
Members$295
Non-Members$495

3% fee applied if paying by a credit card. This event follows SGA Cancellation Policy "C".

SGA's Training Policy on Meeting Assistants & Group Participation

Who can attend?

Have any questions? Contact us. memberservices@southerngas.org