Call Center Operations - Interest Group
Download the Activity Plan
Updated: May 2008
Events of Relevance to this Group
Info-Share Surveys
| Survey |
Collect Data |
Results |
| Call Center Survey |
|
|
References / Notes
| Reference |
Link |
Organization |
Wrap-up Notes - Call Center Operations Workshop conducted May 2007.
|
|
SGA |
Customer Relationship Management (CRM) Conference
Featuring a Call Center Round Table
August 26-28, 2007 - Orlando FL |
|
SGA |
Resources
ChoicePay
ClienTEL Plus Contact Center Solutions
ClienTEL
Contact America
ER Solutions
Hamilton Contact Center Services
Helvey & Associates
IBT Solutions
NCO Group
PAR 3 Communications
Sterling Audits
Tele-Interpreters
IBT SolutionsHamilton Contact Center ServicesChoicepay
Governance
See Activity Plan
SGA Contact: Mike Grubb (mgrubb@southerngas.org)
Committee reports to: Distribution Operatiing Section Managing Committee
Page updated: June 3, 2008
