• April 3-4, 2008
• CenterPoint Energy's Offices - Houston (downtown)

Workshop Scope

This workshop is an in-depth training program that teaches participants how to identify, diagnose, and solve process, product, and equipment problems.  The basic theory behind Technical Troubleshooting is that the only way to resolve a problem is to eliminate the root cause. The program provides participants with a common language and systematic problem solving approach to identify that root cause.

Why Focus on Problem Solving?

One word: reliability. Repeat problems directly affect operators. By eliminating repeat problems your organization gains efficiency that leads to a decrease in resource requirements such as time and capital.

The Technical Troubleshooting System

• How to specifically identify a problem
• How to describe a problem accurately
• How to diagnose a problem for root cause
• How to verify root cause
• How to keep problems from recurring

• Improved reliability
• Minimized repeat problems
• Minimized "expensive over fix"
• Minimized downtime
• Minimized trial and error troubleshooting
• Improved safety
• Improved effectiveness of team problem solving

Instructor

Kip Erickson, President of Erickson and Company, has taught this course for over 15 years for the energy industry. Erickson and Company is an international consulting firm that also offers its programs in house and through an extensive Train the Trainer program.

Continuing Education Credits

This workshop qualifies for 13 CEUs.

On-Job Application

A unique feature of this workshop is the on-the-job application. Participants practice the Technical Troubleshooting method on "live" on-the-job process, product and equipment problems that they bring to class. Based on job description of attendees, the exercises could include:

• Measurement
• Corrosion
• Compression (turbine or reciprocating)
• Pipeline operations

Professional Development Hours

Professional Development Hours will be awarded for attending this meeting.

Workshop Schedule

• Thursday April 3, 2008: 8 to 5
• Friday April 4, 2008:       8 to 11:30

Registration

The registration fee for this workshop is $695 ($995 non-members). Includes continental breakfast, breaks, lunch, and all meeting materials.

EngWk_Registration Form

To register, download this form and fax it back to SGA or register below.

Hotel Reservations

• Hyatt Regency Houston (1200 Louisiana St)
• Southern Gas Association rate: $159
• 800-233-1234
• Cutoff is March 5

This meeting takes place next door @ CenterPoint Energy's offices. The Hyatt and CenterPoint's offices are connected by a sky bridge.

Questions?

Pat Turman (pturman@southerngas.org)

SGA “On-Site” Program

The “Technical Troubleshooting Workshop” can be brought to your location.  Services provided include instructor, notebooks and other training materials, name badges, tent cards and all additional materials necessary for a professional training experience.

The fee for this “On-Site” format is as follows (non – members add $1,000 to the numbers below): 

• 2 day workshop for managers:                   $1,500 plus $395 per student (plus instructor travel expenses)

Minimum is 10 students; maximum is 20.  SGA can help you fill a class if you are interested in bringing this training to your location but would like SGA to advertise the workshop to other companies in your area (to share costs). 

Updated:  January 3, 2008