$3,500 plus instructor travel for the 1 day version.
$4,500 plus instructor travel for the 1.5 day version.

Contact Mike Grubb, 972/620-4022, mgrubb@southerngas.org We can send you a more detailed outline and the evaluation summary from previous offerings.

Workshop Facilitator - Frank Coy

Frank Coy is President of Human Resource Consultants Inc. of a Richardson, Texas, an HR consulting firm recognized nationally for innovative HR programs and services. Frank provides a winning combination of proven skills and field-tested experience that provides each trainee with a rich combination of practical 'nuts and bolts' for improving communications, motivation, responsibility, commitment, accountability, and results! He has consulted and trained leaders, managers, supervisors, and team leaders in such areas as: Positive InterAction Management, Communications, Organizational Development, Team Building, Workplace Diversity, Strategic Planning, Dispute Resolution / Mediation, Succession Planning, Classification and Compensation. He holds a Master's Degree in Counseling and Organizational Psychology from St. Mary's University and Doctoral level training in Adult Behavioral Management from the University of North Texas.

Who Should Attend

This training is designed for first line supervisors, managers, team leaders and others who have responsibility of getting work done through others. It is designed to improve the way managers, supervisors and leaders solve people-problems they routinely face.

Training Benefits and Takeaways

• The learner will leave this workshop with a personal action plan with specific skills that they can take back to the office and implement right away.
• The learner will leave with a tool kit primed for handling day-to-day supervisory situations.
• The participants will learn how to handle "nuts and bolts" types of situations (how to build accountability and commitment, how to approach difficult people, and more).

• The Emerging Role of Today's Supervisor
• 'People Building' Core Values and Leadership Assumptions
• Positive InterAction Communications Skills
• Treating the Problem Without Punishing the Person!
• Recognition, Feedback, Coaching Techniques
• The 3-Step Model for Performance Improvement
• Participant-Focused 'Real World' Applications