Epcot
Yacht Club Resort
Disney World
Tobin Smith, Keynote Speaker
“Natural Gas – America’s Clean, Abundant, Energy Solution”
One of the industry's leading conferences, the SGA Management Conference is attended by senior executives from a wide range of functions. General sessions on the hottest topics of the day, plus joint sessions on issues of common interest, and focused roundtable sessions make this a valuable opportunity for education, sharing of best practices, and networking with your peers in the industry.
Scroll down to the view the overall agenda and general information; or click on one of the links below for detailed roundtable agendas.
CONFERENCE PLANNING COMMITTEE and ROUNDTABLE CHAIRS
Committee Chair: Roberta Sims, Washington Gas
Accounting and Finance - Chris Forsythe, Atmos Energy: Rick Rodekohr, Williams Gas Pipeline
Associate Members - Bill Humppi, WorleyParsons Group: Brad Frantzen, Sensus Metering Systems
Customer Care - George Ratchford, PSNC Energy; Bruce Narzissenfeld, TECO Energy; and Ranelle Warfield, Piedmont Natural Gas
Distribution Operating Executives - John D'Orazio, Roanoke Gas; Jason Weekley, Mobile Gas
Engineering Management - John Love, Dominion; RJ VanLandingham, Arkansas Oklahoma Gas
Gas Supply Marketing - John Durand, Crosstex Energy; Tim Delay , Mirant Corp.
Human Resources Executives - Kelly Frazier, Crosstex Energy; Bill Zeigler Jr., Washington Gas
Information Technology - Rich Gius, Atmos Energy Corp.
Marketing Executives - Kelley Grimes, Atmos Energy West Texas Division
Transmission Operating Executives - Mark Ryan, Panhandle Energy
AGENDA:
Click here to view a preliminary overall agenda, or click on the links above for roundtable information
12:30 Conference Golf Tournament - Osprey Ridge Golf Club
6:30 - 7:30 Welcome to Disney Reception - Sponsored by SGA Associate Members
(children are welcome to attend)
Dinner on your own
Thursday April 15
7:30 -9:30 Conference Breakfast and General Session I
Sponsored by: Stupp Corp. and Bayou Coatings LLC
8:30 Welcome and Opening Remarks
2010 SGA Chairman's Theme
Terry McCallister, Chairman and CEO, Washington Gas, and SGA Board Chairman
Keynote Speaker: Tobin Smith, FOX Business Analyst and NY Times Best-Selling Author
"Winning the Politics of Energy - 2010 to 2012"
Since 2000, Mr. Smith has served as a contributing market analyst for the FOX News Channel and currently co-stars on Bulls & Bears, cable television's top rated investment program. He is also a contributor to FOX Business Network and is a frequent guest on FOX News’ Your World With Neil Cavuto and The O’Reilly Factor.
9:30 Refreshment Break - Sponsored by Concentric Energy Advisors
9:45 - Noon Roundtables and Joint Sessions
Noon - 1:30 Conference Luncheon and SGA Awards Presentations
1:30 - 4:30 Roundtables and Joint Sessions
2:45 Refreshment Break - Sponsored by Miller Pipeline
6:30 - 9:30 Reception, Dinner and Entertainment - "An Evening at Epcot" The evening will include a private
reception and dinner at Epcot's American Adventure Rotunda, following by a viewing of Illuminations, Disney's fireworks and laser light show spectacle. (Open to registrants and registered spouse/guests only).
Friday April 16
7:30 - 8:30 Conference Breakfast
8:30 - 9:30 "Disney's Approach to Quality Service " - Guest Speaker: Disney Institute
(multi-roundtable joint session) The long-standing reputation Disney Theme Parks and Resorts has for incredible service and friendly employees is not magic, it is sound ideology consistently applied in business. Through this Disney Institute program, you will see the importance of attention to detail and how they train Cast Members (employees) to treat Guests (customers) as VIPs.
(multi-roundtable joint session)
The long-standing reputation Disney Theme Parks and Resorts has for incredible service and friendly employees is not magic, it is sound ideology consistently applied in business. Through this Disney Institute program, you will see the importance of attention to detail and how they train Cast Members (employees) to treat Guests (customers) as VIPs.
9:30 - Noon Roundtables and Joint Sessions
Noon Adjourn
HOTEL INFORMATION:
Disney's Yacht Club Resort - 1700 Epcot Resorts Blvd - Orlando, FL. Located in the heart of Disney World, within walking distance of Epcot Center and other attractions. Free transportation to other Disney theme parks.
HOTEL RESERVATIONS:
SGA room block is SOLD OUT. The hotel will continue to take reservations at the conference rate based on availability.
Contact Tracy Blakely at tblakely@southerngas.org if you have questions or require hotel assistance.
DISNEY THEME PARK TICKETS & OTHER INFORMATION
Use the link below to purchase discounted Theme Park Tickets, Make Dining Arrangements for meals on your own or Reservations on Disney’s Magical Express (transportation)
http://www.disneynow.com/profile/web/index.cfm?PKwebID=0x2946f285
THANKS TO OUR SPONSORS!
Concentric Energy Advisors - Thursday a.m. Refreshment Break
Stupp Corp. and Bayou Coatings LLC - Thursday breakfast session
Miller Pipeline - Thursday p.m. Refreshment Break
SGA Associate Members - Welcome to Orlando Reception
Interested in sponsoring an event? Click here for information or contact Pat Downey
QUESTIONS?
Contact Patrick Downey pdowney@southerngas.org . or Tracy Blakely tblakely@southerngas.org; or the staff liaison for your roundtable.
REGISTER FOR THIS EVENT
If you would like to submit any discussion topics, or have any special requests, please enter them in the space below.
EVENT FEE - SGA Member Company Employee
EVENT FEE - Non-member Company Employee
Non-Member (applies to attendees whose companies are not members of SGA)
$975
Non-member Spouse/Guest Registration Fee
$100
ROUNDTABLE SESSIONS
GAS COMPANY - please select your primary roundtable of interest
ASSOCIATE MEMBERS -please select the Associate Member button only
Golf Scramble ($195)
Payment Method
To complete your registration, please select a method of payment and Submit.
Credit card payment selection will take you to our secure online payment page. THANK YOU!
