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Training Professionals Round Table

 

Celebrating our Past, Addressing Tomorrow’s Challenges Today

2008 SGA Chairman's Theme

  • June 25-27, 2008
  • Hilton City Center Hotel - downtown
  • Charlotte, North Carolina

 

The Training Professionals Round Table is part of the SGA Environmental, Safety and Health, HR, and Training Professionals Conference.This Round Table is sponsored annually and jointly by the SGA Continuous Learning Committee,Distribution Technical Training Committee, and the Transmission Technical Training Committees. 

 

Round Table Chairpersons

Chris Cawley, Atlanta Gas Light (ccawley@aglresources.com)

Cyndi Rametta, TECO Peoples Gas (crametta@peoplesgas.com)

Ron Peterson, Washington Gas (rpeterson@washgas.com)

Bruce Trask, Washington Gas (btrask@washgas.com)

 

Contribute to the Discussions

You can contribute to the discussion by sharing topics of interest to you with our round table chairs (e-addresses above).

 

Program Schedule

Wednesday June 25, 2008

  • Registration (11 am to 5 pm)
  • General Session (1 to 2:30 pm)
  • Training Professionals Round Table (2:45 to 5 pm)
  • Exhibits Open - Reception
  • Special event: "Old Fashioned Carolina Pig Pickin' Picnic and Barbecue"

Special event: Carolina cloggers, beach music, hayrides, clydesdales, softball, volley ball, beer and wine, pork & chicken barbecue, sweet corn, banana puddin', carrot cake and more!

Thursday June 26, 2008

  • Breakfast in the Exhibit Hall (7 to 8:30 am)
  • Training Professionals Round Table (8:30 to 5)
  • Lunch with Exhibitors
  • Note: the "special event" that is normally offered on Thursday, has been moved to Wednesday

Friday June 27, 2008

  • Continental breakfast (7 to 8:30 am)
  • Training Professionals Round Table (8 to 11 am)

 

Discussion Outline

Training Professionals Round Table

Wednesday (2:45 to 4:30)

 

Exploring the Training Function and How to Get Training Done

Thursday (8:30 to 11:30)

Training Facilities

How to develop a training facility like "Pipetown" for simulations and scenario exercises. What is necessary?:

  • Land area
  • Design
  • Resources
  • Decisions to make
  • Restrictions
  • Goals
  • Cost
  • Materials and time
  • Centralized facilities - pros and cons
  • Simulation for emergency response
  • Qualifications

This topic would be beneficial for respective companies to compare and learn from others.

Do companies want to collaborate to build facilities?

Case study - Washington Gas Light:

Corporate Universities

  • How to put one together and resources used and what to do if you don't have those resources.
  • Case study from a company having success in this area (like MLG&W) - tentative

Knowledge Management - Using Technology

  • Best practices and tips for capturing technical video training.
  • "Technical Shorts"
  • How to create a studio, video, interview, edit videos, and how to find the right equipment for the job.
  • How do you set yourself up to create your own DVDs?
  • On-line testing for qualifying
  • Web conferencing
  • Using technology for training, educating, and/or qualifying people

 

Other Topics

Thursday (1:30 to 4:30)

Collaborative Projects Through SGA

  • What are the outstanding issues in the industry that SGA can act as a resources for - could we create regional training centers or online versions of courses.
  • Training trainers - certificated program?
  • Facilitate a session where participants identify needs; then discuss how a collaborative approach could get that project built.
  • Updating the static electricity video

Securing Our Workforce

Leadership Training in the Gas Industry

  • Certification
  • Certifying trainers
  • There seems to be an increase in interest for this type of training
  • Best practices

General Discussion Topics

Send your ideas for topics to Mike Grubb (mgrubb@southerngas.org)

  • Certification for Trainers - NCCER
  • Engaging the work force
  • Change management

Break Outs

  • Technical
  • Non-technical
  • Distribution
  • Transmission

 

Discussion topics submitted by those registering for this meeting (add yours to this list by sending an email to mgrubb@southerngas.org):

  • Would like to discuss best practices for training employees in the Call Center including length, methods used, refresher training, etc.

Putting the “Dynamics” back into Training and Public Speaking

Friday (8:15 to 11:15 am)

Refine and refresh your training and public speaking skills in this essential workshop geared toward the presenter in all of us! Whether you're leading a meeting, training employees, or presenting general information…you need effective training and public speaking skills to deliver your message.  In this three hour workshop, participants will learn how to deliver a dynamic message with confidence, style, creativity, and professionalism. A special focus is placed on creating training sessions which are interactive, learner-centered, and unforgettable. Workshop participants will also learn techniques to involve and interact with all listeners and identify and utilize all audience personality types. Get ready to unleash your creative potential and put the ‘dynamics’ back into training and public speaking!

Trainer Bio

Dina Cipollaro, MA, LPC, is a trainer, consultant, and adjunct faculty member in the areas of hospitality and the art and science of work styles and leadership. Well known for her innovative approach to training, Dina has a Masters degree in Counseling and Educational Psychology and is currently the Internship & Outreach Coordinator at Lake Tahoe Community College. Dina brings ten years of human resources experience and a fresh approach to all her training sessions.  A certified "True Colors" facilitator, Dina excels at creating energetic training workshops that both inspire and entertain.

 

 

Registration Information

The Conference REGISTRATION FEE of $425 ($625 for non-SGA members) includes:

  • Reception on Wednesday in the exhibit hall
  • Dinner & entertainment on Thursday night
  • Breakfast Thursday morning
  • Lunch on Thursday
  • All refreshment breaks
  • Admission to the exhibit hall

Hotel Information:

Hilton Charlotte City Center

Conference rate:  $140 (single or double)

Call 877-667-7213 before June 4, 2008

 

Plan Your Trip to North Carolina

Charlotte Convention & Visitors Bureau

Visit North Carolina

 

Want to Exhibit in 2008?

Contact Marsha Short (mshort@gmrc.org; 972-620-4024

 

Questions?

Contact Pat Turman (pturman@southerngas.org)

 

Handouts from the 2007 Meeting:

Greatest Workforce Challenges

How do we Learn what we Don't Know?

Issues and Solutions

The Myth of Generational Differences

Knowledge Transfer:  Twelve Strategies for Succession Management

Planning Strategically for the Work Force of the Future

Study Skills & What Kind of Learner Are You?

The Generations - Knowledge Transfer

REGISTER FOR THIS EVENT

Registrant Information

First Name*
Last Name*
Event Badge Name
Company Name*
Address*
City*
State* Postal Code*
Phone*
Fax*
Email Address*
Job Title
Job Description

Asterisk (*) indicates a required field

If you would like to submit any discussion topics, please enter them in the space below.

Event Fee (Gas Company Members)

 
FEE		 YOUR
RESPONSE
Member Registration Fee
Please register each person separately		 $425

Event Fee (Non-members)

 
FEE		 YOUR
RESPONSE
Non-member
Non-member applies to attendees whose companies are not members of SGA		 $625

Areas of Interest

Please indicate your primary area of interest
Call Center Operations Marketing Information Technology
Customer Field Services Credit and Collections    

Payment Method

To complete your registration, please select a method of payment and Submit.

Credit card payment selection will take you to our secure online payment page. THANK YOU!