Mechanical Damage Prevention
An SGA Web Conference Series of 5 Sessions
Session 2 – Monday, February 5, 2007 9:30 AM to 11:30 AM CT
- Practices and their role in preventing mechanical damage
- One Call Center Operations
- DIRT & latest results from DIRT
- CGA - Best Practices
See Key Issues Discussed
See the slides - 2 slides per page PDF grayscale (click to download)
(final version posted 9 AM CT Saturday, February 3, 2007)
See the slides - 1 slide per page PDF color (click to download)
(final version posted 9 AM CT Saturday, February 3, 2007)
Play the recording (click to access/download)
The Presenters
SGA is proud to have Mark Hereth, J.D. Maniscalco, Barry Miller and Louis Panzer as presenters for this session and thanks them for their participation -

Mark Hereth
Principal
PPIC
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Mark has over 25 years of experience in the energy, chemical and environmental industries as well as the oil and gas insurance industry. He has worked in the areas or risk management, management system development, pipeline operations, project management, process plant design and environmental and pipeline safety legislation and regulations.
At the Hartford Steam Boiler Inspection and Insurance Company, he was the Senior Vice President and General Manager in their pipeline division. In this capacity he has worked with pipeline companies, industry trade associations and research organizations to develop and improve the management of risk and maintenance of the integrity of pipeline systems in order to improve safety and environmental impact as well as improve the cost structure and reliability of these systems.
Mark presently serves as a board member for the Interstate Natural Gas Association of America Foundation and is on the Faculty at the Transportation Center at Northwestern University. Mark has received numerous awards and recognitions from the Department of Transportation for his contributions in risk management and improvements to the Pipeline Safety Regulations. Mark has testified to the Congress of the United States on issues relating to pipeline Safety. |

J.D. Maniscalco
Executive Director
Utility Notification Center of Colorado |
J.D. Maniscalco has served as Executive Director of the Utility Notification Center of Colorado (UNCC) for the past 12 years, and was UNCC’s Call Center Manager from 1991-94. In addition to his leadership at UNCC, Maniscalco is also at the forefront nationally as a damage prevention proponent. He currently serves on the board of directors for the Common Ground Alliance representing One Call centers, and has been a member on the Data Collection and Evaluation Committee since 2001. Under his direction, UNCC developed the nation’s first Damage Reporting Mechanism, now Internet-based, and is collecting data on an international level. He is also an accomplished jazz musician.
University of Northern Colorado
Music Education 1980-1984
Utility Notification Center of Colorado
Executive Director 1994 to Present
Call Center Manager 1991-1994
Common Ground Alliance
Chairmen One Call Systems International 2001-2003
Data Collection & Evaluation Committee 2001-2006
One Calls of America
President 2002-2003
Underground Safety Institute
National Telecommunication Damage Prevention Council
Common Ground Alliance
Board of Director – One Call Centers
One Call Systems International - Chair
Data Collection & Evaluation Committee – Sponsor
National Utility Locate Contractor Association |
Barry Miller
President
Data Dynamics |
Mr. Miller is President of Data Dynamics, a business focused on One-Call industry consulting, business activity forecasting and teaching businesses how to align their decisions and activities to the business cycle. He has additional experience as an exploration geophysicist and technology manager, and received his degree in Energy Economics and Finance from the Colorado School of Mines.
Mr. Miller authored the 2004 and 2005 Common Ground Alliance (CGA) DIRT Reports as well as the Utility Notification Center of Colorado (UNCC) Reports, Perspective on Facility Damage, for 2001 through 2005. Mr. Miller has assisted UNCC in developing public awareness campaigns and marketing programs and worked closely with damage prevention councils in Colorado. He also performs consulting work for the Pipeline Association for Public Awareness and Infrastructure Resources.
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Louis Panzer
Industry Market Specialist
IRTH Solutions (formerly AGT International)
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Louis Panzer has been an active participant in the industry for the past 8 years. He speaks nationally about technology’s role in prevention of damages, best practices and process improvement.
Louis was a member of the Board of Directors at Sunshine State One Call of Florida and is currently a Co-Chair of the Common Ground Alliance Best Practices Committee and a member of MEA Electric Associates Advisory Committee.
He is currently employed as Industry Market Specialist with IRTH Solutions.
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Learning Objectives
After attending this session the participant will -
| Be able to: |
Consider various practices for use in your mechanical damage prevention program.
Consider your role in the One Call Center and DIRT. |
| Know: |
What are the commonly used best mechanical damage prevention practices in the industry.
What is DIRT and why it is relevant and important. |
Know where to
find out about: |
One Call Center operations and mechanical damage prevention best practices. |
Prior Knowlege Recommendations
To get the most from attending this session the participant is recommended to have the following prior knowledge -
Key Issues Discussed
Notes from Session Two of the Mechanical Damage Prevention Web Conference Series
Summary
The primary objective of this session was to familiarize attendees with the latest One Call centers’ methods of operation, CGA Best Practices and DIRT and the DIRT results for 2004/2005.
Development of mechanical damage prevention practices started in 1998 and has resulted in CGA Best Practices and specific INGAA/API/AOPL developed practices for pipelines. Best practices are perhaps best called leading practices so that other processes, methods may be considered.
- Results from the gas transmission industry indicate that monitoring all excavations is a leading and effective practice. This may not be achievable all the time.
- Mapping and location correctness help reduce MD. Locators should be required to report errors and omissions they find in the field.
- Recent telecommunications technologies have made the One Call center operations more effective.
- Improvements in GIS/mapping have reduced the number of unnecessary responses to one calls, a previous complaint of utilities operators. Due to improved GIS accuracies, locate requests can be made on substantially smaller areas.
Polling Question 1
Are you satisfied with the operation of your One Call Center produced the following results.
- Very satisfied – 27%
- Satisfied – 72%
- Not satisfied – 10%
D.I.R.T.
The development and implementation of DIRT - Damage Information Reporting Tool, was reviewed. DIRT results for 2004/2005 were also summarized. The full report is available on the CGA website.
Examples of results: -
- There were >33,000 events for gas facilities in 2005. Of those, 34% had no notification.
- 10% of the locates were not sufficient.
- 20% of the excavation practices were not sufficient.
- > 60% of the farmer related incidents were due to no notification.
Analysis of DIRT results permits operators and One Call Centers to modify their programs’ or target specific groups in order to maximize the programs effectiveness.
Participation in DIRT is encouraged.
Polling Question 2
Do you provide data to DIRT?
- Yes – 21%
- No – 56%
- Considering providing data – 23%
C.G.A. Best Practices
The CGA process for modifying best practices was described. It is an open consensus based process, similar to the ASME standards process. Gas pipeline operators are encouraged to join the newly formed regional CGAs and participate in the modifications of CGA best practices.
Polling Question 3
Have you joined CGA?
- Yes – 40%
- No – 40%
- Considering – 20%