2008 Conference Chair: Chris Baker, Director, Customer Relations, Laclede Gas Company
Click to Download Exhibit Information Featuring the latest in CRM Systems and Technology
Click to Download Sponsorship Information
August 26-28, 2007
Buena Vista Palace
Orlando, Florida
Conference Chairs
2007 Conference Chair: June Moore, Vice President, Customer Service, Piedmont Natural Gas
Conference Wrap-Up
Welcome to the wrap-up web page for the 2007 CRM Conference. Please use this page as a portal to the various sessions conducted during this Conference.
Click on a Breakout Round Table session below to access handouts and notes from that session.
General Session Handouts
Round Tables Break Out Sessions
Call Center
Customer Field Service
Technology
Credit and Collections
Marketing
Green Initiatives Breakout (contact Larry Farthing for information about this session: lfarthing@southerngas.org)
Additional Resources
Click here to re-play the CTN Web Conference - "Customer Service Skills"
Conference Schedule
(2008 will be similar)
Download the 2007 Conference Schedule: CRM_2007-Agenda
Exhibits and Sponsorships
Below is the information for the 2007 program. Information for the 2008 program will be available in 2008. To be added to a list to receive information about this meeting, please contact Pat Turman (pturman@southerngas.org) and ask to be added to the CRM Interest Group.
Vendor Exhibit Featuring the latest in CRM Systems and Technology
Hotel
2007 Planning Committee
Questions?
Pat Turman (pturman@southerngas.org)
This page updated: August 30, 2007
